Acquiring new customers is important for success, but maximizing customer relationships is just as crucial.
SAP ERP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from initial contact to final sale, to after-sales service and support.
Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability, and improve customer satisfaction
1
Sales and opportunity management
Track opportunities and activities from the first contact to deal closing with SAP ERP B1 Funnel model
2
Marketing campaign management
SAP ERP B1 offers Campaign module, which can create, manage, and analyze marketing activities with financial data
3
Customer management
Store all critical customer data in one place, SAP ERP B1 also can synchronize and manage customer contacts stored in Microsoft Outlook
4
Service management
Manage warranty and service contracts efficiently with SAP B1 ERP, enter and respond to service calls quickly. Reporting and analysis – create detailed reports on all aspects of the sales process, including sales forecasting and pipeline tracking, using time saving templates.
5
Mobilize your sales team
Manage your sales information on the move with SAP B1 Sales mobile app